Broadwaymusicals.us takes the privacy of our site visitors and customers very seriously. In this Policy, we address what information we collect from you and how we use that information. If you have additional questions that are not answered here, please feel free to contact us.
INFORMATION WE COLLECT
We collect information from you that identifies, describes, or is reasonably capable of being associated with you or your household (“Personal Information”). Personal Information does not include publicly available information in government records or any data that has been de-identified, aggregated, or otherwise anonymized. Broadwaymusicals.us does not rent or sell any of your Personal Information. For more information about the types of Personal Information we collect, where we collect it from, and how we share it, please see the sections below.
WHEN YOU MAKE A PURCHASE
What We Collect. Broadwaymusicals.us collects Personal Information that you provide to us when you place an order, buy tickets, or use any of our services. Examples of such information that you provide to us include:
Personal identifiers like your name, number, email address, or billing address;
Financial information, including your credit or bank card information;
Professional information, if you make a purchase through your work or in relation to a work event; and
Commercial information about your purchase, type of event, or other transaction details.
Broadwaymusicals.us only requests these types of Personal Information from you when it is needed to complete your purchase, fulfill your order or request, or when you voluntarily decide to register as a member independent of a transaction.
How We Use and Share It. We use this information to process the transaction you requested and to provide you with goods, products, or services or credit your account in the event we issue you a refund. We may also use some of your contact details and information about your transaction to deliver relevant information about deals, marketing materials, or other incentives.
When you buy tickets or any of our goods or services, we share this information with financial institutions who process payments and other business partners such as hotels, showrooms, restaurants, and nightclubs, among others, when necessary to complete or fulfill your travel services. The travel service providers may contact you directly to discuss your purchases.
Broadwaymusicals.us may also share Personal Information with third parties who provide or offer other services on our behalf and business partners with whom we jointly market products or services. In addition, Broadwaymusicals.us may contract with third-party vendors for survey distribution, promotions, or to facilitate sweepstakes or contests. Please note that we do not control the privacy practices of third-party business partners and recommend you evaluate their practices before deciding to provide your personal information.
WHEN YOU CREATE AN ACCOUNT
What We Collect. Broadwaymusicals.us collects Personal Information that you provide to us when you create an account. If you choose to register for an account, we collect the following categories of Personal Information:
Personal identifiers like your name, email address, password, and similar information;
Financial information, including your credit or bank card information; and
Commercial information about your purchase, type of event, or other transaction details.
INFORMATION COLLECTED FROM THIRD-PARTY SOURCES
What We Collect. We may periodically add or update information about you obtained from third-party sources. Examples include updated address, travel itinerary, or email address information from such sources as travel service providers, co-branded businesses, business partners, or other third parties, or credit history information from credit bureaus.
How We Use and Share It This information can help us accurately fulfill orders, deliver purchase confirmation messages, and ensure that our site and emails provide relevant content that is interesting to you. Credit history information can also help us detect and work to prevent fraudulent activity on our site or through our call center. We also receive information such as page views, search terms, and click-through information from sources from third parties we advertise with. We may also share this information with third-party business partners or service providers that provide services on our behalf.
WHEN YOU USE OUR SITE
DISCLOSURES PERMITTED OR REQUIRED BY LAW
Prevent, investigate, or provide notice of fraud, unlawful or criminal activity, or unauthorized access to or use of Personal Information, our website or data systems;
Collect or use aggregated or de-identified data;
Comply with federal, state, or local laws;
Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities;
Cooperate with law enforcement agencies concerning conduct or activity that the business, service provider, or third party reasonably and in good faith believes may violate federal, state, or local law;
Protect or defend against legal actions or claims; or
Transfer Personal Information as part of an actual or proposed organizational transaction, such as a merger or dissolution of Broadwaymusicals.us, or in the event of insolvency, bankruptcy, or receivership.
WHAT YOU’LL RECEIVE FROM BROADWAYMUSICALS.US
Broadwaymusicals.us believes that honest and clear communications with our customers are a key part of a great customer experience. We only want to send you an email that you expect to receive or that you have requested. All of our emails contain clear information on how to unsubscribe, and we honor all requests as quickly as possible. Below are examples of types of communications you may receive from us.
Membership registration confirmation e-mail messages. When you register for a Broadwaymusicals.us account or make a purchase on Broadwaymusicals.us, you’ll receive an e-mail confirming you have become a Broadwaymusicals.us member. The e-mail will contain your name, the e-mail address you provided, and your Broadwaymusicals.us sign-in answer.
Purchase confirmation messages. When you make a purchase on Broadwaymusicals.us, we e-mail or send via postal mail your travel itinerary confirmation. The confirmation will include your name, information on the product or products you’ve purchased, your confirmation number(s), your e-mail address, your billing address, the last four digits of your credit card, the terms of your purchase, or a link to the terms of your purchase, fulfillment instructions and details, and your billing total. Confirmation communications may also include the names of travel companions. In the case of tours that have age, weight, or height requirements, the confirmation may also contain age, weight, and height information that you have supplied to us about you and your travel guests.
You may also receive a confirmation reminder e-mail shortly before you are scheduled to arrive. This e-mail includes basic information about your purchase, such as confirmation number, the travel service or product that you purchased, and your arrival date.
Changes to your reservation. If one of your travel- or entertainment-related purchases changes in any way, we use the information you provided to us during the purchase process to contact you by e-mail, postal mail, or by phone to alert you of the change. We may also suggest alternate arrangements within these communications.
Examples of such changes include but are not limited to the following:
A showroom or performer cancels a performance.
Whether or maintenance issues or conditions prohibit a tour company from fulfilling a tour reservation.
A maintenance issue, administrative error, or health/safety issue prevents a hotel from fulfilling a previously available room.
Marketing or promotional e-mails. If you sign up for one of our marketing e-mails either directly, through the membership area, during a purchase, during a contest sign-up, or by any other means, we will send you the marketing e-mail that you have requested.
We only send these e-mails to site visitors and customers who sign up for one of our mailing lists or who agree to future contact regarding special promotions and offers from Broadwaymusicals.us. These mailings contain clear information on how to unsubscribe, and we honor all requests as quickly as possible.
If you are receiving an e-mail from us and wish to unsubscribe, either follow the unsubscribe instructions in the e-mail, e-mail us, call us or send us a note via postal mail to inform us that you do not want to receive e-mail from our company. See below for our complete contact information.
Postal mail. Broadwaymusicals.us may also send you postal mail notifications containing surveys, promoting special travel deals, informing you of special sweepstakes on our site, or on behalf of one of our business partners.
Answering your inquiries. If you send us or phone in a question or offer a suggestion, we will use your e-mail address, telephone number, or postal address to respond to you.
BROADWAYMUSICALS.US PRODUCTS OFFERED ON OTHER SITES
Broadwaymusicals.us does not share Personal Information with business partners who display or offer Broadwaymusicals.us products on their websites.
HOW BROADWAYMUSICALS.US PROTECTS YOUR INFORMATION
Broadwaymusicals.us understands that the safety of your Personal Information is extremely important to you. That’s why Broadwaymusicals.us uses both electronic and other measures to keep your information protected from unauthorized access.
Personal data that you send or submit to us over the Internet is protected by Secure Socket Layer (SSL) technology. We also use industry-standard firewalls to protect any personal data that we store.
OUR SITE IS NOT INTENDED FOR CHILDREN
Our site is intended for users who are 13 years or older. We do not knowingly collect Personal Information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, select the “Privacy” option on our contact us form. If we learn that we have collected information of a child under 13 years old, we will use reasonable efforts to delete such information from our records.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional privacy rights. For a complete discussion of such rights, please see Your California Rights.
NEVADA PRIVACY RIGHTS
Broadwaymusicals.us does not sell your personal information to third parties as defined in Nevada law, and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. If you have any questions, please choose the “Privacy” option on our contact us form.
CHANGES TO THIS POLICY
ACCESSING AND UPDATING YOUR INFORMATION
Broadwaymusicals.us members may view and make changes to their Personal Information.
IF YOU HAVE QUESTIONS – HOW TO CONTACT US
Mailing: Broadwaymusicals.us, Attn: Customer Privacy, 9858 Clint Moore Rd, Boca Raton, FL 33496
Online: Choose the “Privacy” option on our form.